Privacy Policy

1. Introduction

Vista Serena, owner of the site www.michesvistaserena.com/fr, places the highest importance on protecting the privacy of its clients and visitors. This policy describes how we collect, use, and protect your personal information.

2. Data Collection

We collect only the necessary data:

• Name, surname, address, email, phone number, country of residence

• Information provided through contact forms or newsletter registration

• Technical information: IP address, browser, time zone, and cookies, to optimize user experience

3. Use of Data

Your information is used exclusively to:

• Respond to your requests and personalize our services

• Send you offers or information if requested

• Comply with our legal and regulatory obligations

4. Data Protection

We implement all technical and organizational measures required to ensure confidentiality and security of your data. No transfer or sale to third parties is performed without your prior consent.

5. Cookies and Tracking

Cookies may be used to improve navigation and gather anonymous statistics. You can disable cookies through your browser settings.

6. Your Rights

In accordance with the GDPR and Dominican law:

• You have rights of access, rectification, opposition, portability, and deletion of your data

• For any request, contact us at: michesvistaserena @ gmail.com

• We commit to responding within 30 days

7. Third-party Services and Transfers

Some features use third-party services (Google Earth, videos, forms) that comply with international standards. Your data may be transferred outside of Europe, including to Canada and the United States, as required by the service.

8. Data Retention Period

Data is stored only for the strictly necessary duration according to the purpose of the collection, and then deleted or anonymized.

9. Security and Legal Disclosure

Your data is protected on secure servers. Data is disclosed only if required by law, to protect our rights, or in the course of a legal investigation.

10. Updates

This policy may be updated to comply with applicable law. Updates will be posted on this page.

Last update: September 2025

For any questions regarding privacy, contact us: michesvistaserena @ gmail.com